Submit a Request

Note: If you're submitting a request because you are a user of an app or website that uses Branch, DO NOT USE THIS FORM. We process data at these apps' and websites' direction, so you need to make your request directly with them to access your data, to ask for your data to be deleted from Branch, or for other requests. They will then pass on that request to us. We are fully committed to working with our app and website partners that you have a direct relationship with to address your rights under applicable laws.

For more information on how to submit a data subject request, please visit: Handle Data Subject Requests From End Users

Submit a Device-Based Opt-Out Request

You can submit a request to opt-out of the Branch Services on a particular device by (1) inputting your device identifier in the below text box, and (2) attaching a screenshot of your device identifier in the “Attachments” section below for verification purposes.

Due to the nature of the Services, some functionality will be degraded or no longer work once that request is executed.



Please enter the details of your request. A member of our support staff will respond as soon as possible.

Learn to find your device identifier: https://help.branch.io/using-branch/page/how-do-i-find-my-device-ids

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