Submit a Request

Branch is committed to data privacy. To exercise your rights with regard to your personal information in our role as a data controller (or business) please complete this form.

Note: If you're submitting a request because you are a user of an app or website that uses Branch, DO NOT USE THIS FORM. We process data at these apps' and websites' direction, so you need to make your request directly with them to access your data, to ask for your data to be deleted from Branch, or for other requests.

If you’re an app or website that uses Branch (a Branch “customer”) and are submitting a request on behalf of your app’s end-users, DO NOT USE THIS FORM. Branch provides an API for its customers, which allows customers to programmatically access or erase end user personal data stored by Branch.

For more information on how customers may process a data subject request, please visit: DSR Branch API

Submit a Device-Based Opt-Out Request

You can submit a request to opt-out of the Branch Services on a particular device by (1) inputting your device identifier in the below text box, and (2) attaching a screenshot of your device identifier in the “Attachments” section below for verification purposes.

Due to the nature of the Services, some functionality will be degraded or no longer work once that request is executed.



Are you making this request on your own behalf, or on the behalf of someone else?

What sort of request would you like to make?

If you are an end user submitting a request on your own behalf, what law are you exercising your rights under?

If you selected "Other" as Residency, please describe.

If you are making this request on behalf of someone else, on what date did this request originate? If this is a brand new request, please input today's date.

Please enter the details of your request. A member of our support staff will respond as soon as possible.

Please provide your name if you would like us to search our systems for your name in case we may have records with your name that are not tied to the email address you've provided. For example, you may have applied for a job with Branch but used a different email address. Otherwise, you can leave this field blank, in which case our response to your request will be based solely on the information you have provided.

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